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| What is a cooperative? |
"A
cooperative means different things to different people, but
simply stated it is a collection of people who have learned
it is difficult to achieve some goal by working alone. They
join together to advance their common interests to the benefit
of all. Cooperation is working
together to achieve common objectives."
A cooperative business
enterprise is the joining of people or businesses with the
same common interests, with an emphasis on self-help. Basic
features characterize the cooperative business enterprise:
- a cooperative business enterprise is a commercial
activity
- it is a nonprofit enterprise, which distributes
net margins back to members
- it is owned by the members who are the users
- a cooperative is organized to respond to the
economic needs of members
- cooperatives emphasize member control
- cooperative business enterprise is a voluntary
organization
- cooperatives recognize the principle of proportionality:
members share risks, financial obligations, and
benefits in proportion to the use they make of the
association
Reference: Abrahamsen, Martin A. PhD.
Cooperative Business Enterprise. New York:
McGraw-Hill, 1976. |
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| What are the benefits of becoming a member
of HESCO? |
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Since HESCO buys many supplies in
large volume and warehouses for shipment in smaller quantities,
we can get better pricing from manufacturers and vendors on
many products. On those products where there is no
marked price advantage, the purchaser should also consider
the benefits of:
- just-in-time inventory procurement
- reduced on-hand inventory and its drain on capital
- experienced HESCO staff who assist in managing
your purchasing
- single-sourcing efficiencies for your staff
- electronic ordering
- risk reduction of sourcing from an AIB-approved
warehouse facility
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| How can we join HESCO? |
Membership
in HESCO is accomplished only through application by the
interested entity, management screening to determine eligibility,
execution of a Uniform Member Contract, and review and approval
of the Board of Directors. |
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| How does the application process work? |
HESCO policy
provides for a two-year provisional membership period. Either
party may terminate the membership during this period, but
HESCO's services and supplies are made available to the member
with all privileges of membership except the right to vote.
Upon successful completion of the two-year provisional period,
and on presentation to and approval by the HESCO Board of
Directors, the member is accorded voting privileges. Qualified
affiliates of the member are also entitled to HESCO's supplies
and services, but without voting rights. |
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| How much does it cost to join HESCO? |
There are
no fees associated with becoming a member. HESCO is a cooperative
– not a purchasing club. |
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| Can we buy from HESCO without being a
member? |
Yes, you
can! HESCO can sell to non-members as well as to members.
A non-member is a customer who takes advantage of the low-cost
efficiencies of the cooperative without assuming the risks
and benefits of ownership, such as the financial obligation
to support the enterprise or the net margin refunded after
overhead is paid annually. For a customer who has common supply
needs, it provides a low-cost alternative to procuring supplies
independently. |
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| What are HESCO's payment terms? |
Payment
terms for cooperative members are a standard 1% 15 days, net
30 days. Other accounts can have special terms which may depend
on credit worthiness, business cycle, or product purchases.
Any past due account is subject to an 18% annual interest
charge (1.5%/month) on the invoices past the due date. We
also offer credit card payment options with Visa, Mastercard,
and American Express. |
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| How do I apply for an account at HESCO? |
Applying
for an open account at HESCO is as simple as downloading,
completing, and returning the Credit
Application form for approval to our Credit Manager. If
you prefer to buy with a corporate credit card, Visa, Mastercard,
Discover, or American Express, your account will be set up
as a credit card customer. |
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| Can I just buy using a credit card with
no account? |
To access
HESCO online ordering selections and other resources, you
will need an account set up with the Credit
Application form. You will be notified via e-mail of an
account number, user name, and password to access the private
level of our web site. |
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| Does HESCO get better pricing than we
can? |
Because
HESCO buys some supplies in large volume and warehouses for
shipment in smaller quantities, we can get more competitive
pricing from manufacturers and vendors on most products.
HESCO also maintains purchasing relationships with key manufacturers
and distributors. These relationships can reduce prices based
on the annual volume of all member/customer purchases. On
those products where there is no marked price advantage, the
purchaser should weigh the value of other benefits: single-sourcing,
reduced inventory, dependable delivery, and reduced financial
risk. |
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| Why can't I just buy from the HESCO site
like others I go to? |
The HESCO
web site focuses on businesses needing packaging and operating
supplies. We are interested in developing a relationship with
our users, not just selling products. Our distribution system
is centralized in Florida and we make sure our shipping standards
meet with customer approval, so we don't simply take orders
for items. |
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| Why can't I access the other selections
on the HESCO site? |
To access
the private level of selections, a user ID and password are
required. Even in that case, some of those selections may
still not be available because they are specifically used
only by members of the cooperative, and of little interest
to you and your business. An ID and password identifies your
status as a customer account at HESCO. |
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| How does my order get delivered? |
HESCO has
a fleet of trucks delivering to most parts of the state of
Florida . Consolidated or full truckload shipments are scheduled
to specific areas daily. In addition, HESCO makes use of UPS
and common carriers when the need arises. We pride ourselves
on scheduling deliveries to meet your time constraints. Even
in an emergency, we can find a way to deliver on a timely
basis. |
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